Behind every load is a shelf that needs filling, a clinic waiting on stock, a job that cannot start until the pallet lands. We built the operation around that.
“A carrier earns its rate on the exceptions, not on the easy runs.”
Meridian started in 2011 with two box trucks and a lease on a dock on Doremus Avenue. The bet was simple: most freight arrives fine, and what a shipper is really paying for is what happens on the days it does not. So we built the operation around the exception — the detention, the missed window, the reefer drifting off set point — and made sure the shipper hears about it from us first.
Four terminals and a hundred and forty people later, that is still the only thing we ask to be measured on.
Accounts moving on the network
Three things every terminal, dispatcher and driver is measured against.
If a load is going to be late, the shipper hears it from us first. Every exception is surfaced the hour it happens, not at the end of the day.
Which dock, which lift, who signs. Route knowledge is the difference between a delivery and a failed attempt, so we keep drivers on the lanes they know.
Tender, route, temperature trace, signature and invoice line all hang off the same shipment. Nothing gets reconstructed from a phone log.
Operators, not administrators. Between them, roughly a century on these lanes.
Chief Executive
Ran a 60-truck regional fleet before founding Meridian in 2011 with two box trucks and a leased dock on Doremus Avenue.
VP Operations
Owns the four terminals and the daily plan. Spent eleven years in cross-dock and parcel hub management before joining.
Director of Safety & Compliance
DOT audits, hours-of-service, driver qualification files and the CSA scorecard. Keeps the authority clean.
Head of Dispatch
Twenty-two years on New York metro lanes, nine of them in a cab. Builds the routing rules the planner runs on.